The following rules apply to the use of Ouça.Lá, if you have questions or need to get something clarified, please feel free to contact us.

This Privacy Policy describes the practices of Ouça.Lá digital platform as referred to as “Ouça.Lá”, “Ouça Lá”, “we”, “us”, “our” and the online services on the Ouça.Lá website (referred to as “Services”, “Service”). The purpose of this privacy policy is to explain the types of information Ouça.Lá obtains about visitors to the website and users of the Service. By using the website or Service and by agreeing to Ouça.Lá’s Terms & Conditions, you are accepting and consenting to the use of your information as described in this policy.

Why we collect information

We may automatically collect certain information through the use of “cookies” and “DoubleClick cookies”. Cookies are small data files that are stored on your hard drive by websites. The use of cookies enables us to personalise, improve and continue to operate our Services. As you use the Services our servers automatically log data that your browser sends. We use this information to monitor and analyse use of the Services and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs. We also use cookies to improve our advertising to ensure that provide relevant content to our previous visitors on third party websites (including Google).

We hereby disclose that we may use Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting by gathering information using cookies.

If you are uncomfortable with our use of advertising on Google, you can change your Ads Settings, or go to the currently available opt-outs for the web.

What information we collect

We collect information from you in various ways when you use our website. When you create an account you will provide information that could be personal information, such as your username and email address. You acknowledge that this information may be personal to you, and by creating a Ouça.Lá user account and providing personal information to us, you allow others, including Ouça.Lá to identify you and therefore may not be anonymous. We may use your contact information to send you information about our Services, but only when we feel such information is important.

URL information

An important feature of the Services is the ability to create shortened URLs. Therefore Ouça.Lá collects and stores both the original and shortened URL in order associate that information with the user accounts in question. Ouça.Lá also collects and stores the time and date on which you create a new link.

Metrics information

Another important feature of Ouça.Lá is to provide users with metrics and performance statistics relating to use of the Service and Ouça.Lá may use these metrics and statistics to generate analytics. This information may include, but is not limited to:

  • The IP address and physical location of the devices accessing the URLs provided through the Service;
  • The referring websites or services;
  • The time and date of each access;
  • The information about sharing of the URLs on third party websites;

These metrics and analytics may be used by Ouça.Lá to improve the website and Services and to conduct market research.

Third Party information

Some features of Ouça.Lá allow you to use the Service through your accounts with Third Party Services such as Facebook, Twitter and Google. If you choose to access to the Service through such Third Party Services, we may collect information related to your use of those Third Party Services, such as authentication tokens that allow us to connect to your Third Party Service accounts. We may otherwise collect information about how you are using the Service to interact with those connected Third Party Services. Note that Third Party Services may have the ability to restrict the information that is provided to us and that Third Party Services use of your information through their Services are governed by the terms of use and privacy policy of those respective services.

IP address information

Ouça.Lá automatically receives and records information from your web browser when you interact with the Services, including your IP address and cookie information. This information may be used for Service functionality, to help us understand how users access a website, to fight spam/malware, to facilitate collection of data concerning your interaction with the Service or the Sites and for other similar purposes.

Aggregate information

We collect statistical information about how both unregistered and registered users, collectively, use the Services. Some of this information is derived from Personal Information, such as your location (which, in turn, is derived from your IP address). This statistical information is not Personal Information and cannot be tied back to you, your Account or your web browser.

Email communications

As part of the Services, you may occasionally receive email and other communication relating to your account. These emails will only be sent for purposes important to the Services, such as password recovery or news about teams that you administer.

User profile information

User profile information including your username, Twitter account name and Facebook account name (to the extent you have linked your account with those services), and other information you enter may be displayed to other users to facilitate user interaction within the Services. Ouça.Lá will not directly reveal users’ email addresses to other users outside your teams.

Payment information

Ouça.Lá uses a PayPal service provider to collect and process payment information. PayPal is compliant to PCI DSS (Payment Card Industry Data Security Standard) and use HTTPS encryption algorithms, to ensure that sensitive data is handled in a recognized and secure manner. PayPal and all of their partners are PCI DSS compliant on the highest level (Service Provider Level 1).

Use of payment information

We solely use credit card information to collect payment from you and we don’t store your information on our own servers. We use a secure third party provide to manage credit card payment from you. This service provider is not permitted to retain, store or use information you provide for anything other than the purpose of processing credit card information on our behalf.

Questions or feedback?

If you have any questions or comments regarding our privacy policy and how we practice it, please contact us.

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